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New enquiries: 0800 030 9114

Existing customers: 01438 717175

A spring in the MD’s step

A spring in the MD’s step

Can it really be spring at last? Well all the signs are here, so I guess we’d better believe it! The buds, the blossoms and the blades of grass have all taken a punt on the snowy days being well and truly gone, so let’s all do the same, as we reflect on those long, damp, cold days of winter (and phoney spring) behind us.

From me, it’s a sincere and heartfelt ‘thank you’ to the John O’Conner teams for the hard work they’ve put in through the winter. In the past few weeks I’ve been out and about, meeting the teams in some of our contracts.

My travels so far have taken me to 4 of our housing association contracts – Affinity Sutton, Watford Community Housing, Midland Heart, and Red Kite over in High Wycombe. The Affinity Sutton and Watford contracts are some of our more long standing contracts while Red Kite & Midland Heart are fairly new one for us, but in all 4 teams it was fantastic to see the same motivation and enthusiasm for what John O’Conner is trying to achieve.

It was clear to me on those visits that everybody, without exception, was putting in maximum effort, making sure they fully understood their responsibilities in terms of their duties, their safety, the tools they will be using and the general requirements of the contract.

I’m sure that this positivity from everyone is a reflection of the value we place on our staff, as shown through our Investors in People accreditation.

The reputation of John O’Conner is in the hands of our employees. Their interactions with customers will determine the regard in which we are held by members of the public, so it is really uplifting to know that we remain such a respected company. For that I express sincere gratitude to the great people we have working for us.

If that all sounds a bit gushy, too bad. It’s just a reflection of the reality that I see out there ‘on the ground’.

I’d only been at our new Red Kite contract for about 5 minutes when I witnessed people passing compliments to the staff for approach and their work – how well it was all looking and how pleased their were that John O’Conner had the contract and so on.

So there you see it – investors in people in action. Good, isn’t it?

Till next time,

Matt

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