Local Authority

“Please accept my sincere thanks on behalf of St. Albans City and District Council and all recipients of the Meals and Wheels service. Your company has acted in a charitable and laudable manner, and has allowed those most vulnerable during this severe weather to receive the hot meals they so need. John O’Conner (Grounds Maintenance) Ltd has set an example in partnership working and has shown that the company cares about the residents it serves.”

Daniel Goodwin
Chief Executive
St Albans City and District Council

“I just wanted to thank you and your staff working at Bexhill cemetery over the past few days. I understand that you made a really nice job of clearing the area (of snow) so that people attending the funeral were as comfortable as possible given the weather conditions.”

Madeline Gorman
Head of Amenities
Rother District Council

“John O’Conner (GM) Ltd is a very open company and, although expanding, is still small enough to be properly involved – which means I have direct and regular access to senior management who know and understand the contract.”

Ian Sharratt
Environment Manager
East Hertfordshire District Council

“I would like to take this opportunity to thank everyone concerned with ensuring that Norton Common and Broadway Gardens were at their best for the Greenflag Judging event last week. I would especially thank Neil Cain (Operations Director) for his numerous visits to each site and acting as impartial advisor. Gareth Towson (Contract Manager) for organising all the resources and getting the various elements pf work completed on time. John O’Conner for turning up and showing a great deal of interest and finally Matthew O’Conner (Managing Director) for also taking the time out with your family to join us at the Greenflag event on 28th May 2009.”

Cllr Lynda Needham
Portfolio Holder
North Hertfordshire District Council

“The mobilisation of the grounds maintenance contract went extremely well and was evidence of the professional approach promised at the tender interview. Now, eight months into the contract John O’Conner have delivered everything they guaranteed – including helping us win our first Green Flag. Well done!”

Mark Evison
Park Manager
Alexandra Park and Palace Charitable Trust

It was with great pleasure that the Council read your recent press release acknowledging your company’s achievement at the Hertfordshire Business Awards Ceremony. Your company has a significant contract with the Town Council to maintain the common and open spaces in the town. This award strengthens the Council’s opinion that due to the investment by your company in your employees this will ultimately benefit us, the client. The Town Council looks forward to our continued partnership working arrangements.

Cllr Bert Pawle
Chair Environmental Committee
Harpenden Town Council

“The partnership with John O’Conner’s, as an integral element of the contract delivers potential efficiency savings to the Council of up to £100,000 year on year in comparison to the previous arrangements. These savings are substantial, in the region of 10 % of the annual contract sum and far greater than predicted at the outset.

A consistent high level of service that is continually improving has shown that regardless of two separate organisations, the service is seen by residents as a single operation which has given us all a stronger voice and higher profile to ensure that a valued service is provided in the future.”

Andrew Mills
Service Manager Ground
North Hertfordshire District Council

“Satisfaction with grounds maintenance has increased dramatically following the appointment of John O’Conner (GM) Ltd. Latest figures give a satisfaction rate of 96%, compared to 60% last year under the previous contractor. A large number of positive comments are being received about the way the work is being carried out.”

Excerpt from South Staffordshire Housing Association Newsletter